"Wherever our needs exceed our resources, we need management. Wherever we work or volunteer, we need management. Doing well in today's world - or even good - requires that we all learn to think like managers, even if that's not what we're called.
[...]
Rightly understood, management is a liberal art, drawing freely from all the disciplines that help us make sense of ourselves and our world. That's ultimately why it is work worth doing - and so hard to do well."

Joan Magretta war in den neunziger Jahren leitende Redakteurin beim Harvard Business Review, seitdem ist sie Autorin und Beraterin und arbeitet unter anderem mit Michael Porter am Institute for Strategy and Competitiveness in Harvard zusammen. Sie sieht im professionellen Management die wichtigste Innovation des 20. Jahrhunderts, denn: "Management's business is building organizations that work. Underneath all the theory and the tools, underneath all the specialized knowledge, lies a commitment to performance that has powerfully altered our economy and lives. That, ultimately, is why management is everyones business."

Nachweis: Joan Magretta mit Nan Stone, What Management Is, How It Works and Why It's Everyone's Business, New York u.a.: The Free Press, 2002. Das Buch gibts auch auf deutsch, siehe bei Perlentaucher.